To Our Valued Customers,
Your health and safety are always a top priority for me at Ideal Massage. With the current concerns related to the spread of Coronavirus (Covid-19), I want to take this opportunity to let you know that I am committed to doing my part to keep clients safe and healthy.
I monitor the news updates and recommendations provided by the Australian Government and am keeping a close eye on information published by local and state health officials.
As a standard operating practice, we regularly disinfect all massage rooms.
Flu and Corona Virus (COVID-19) Protection at Ideal Massage
There is nothing more important to me than my customer’s safety and well-being. For this reason, I have reviewed the standard disease-control processes and have revisited and enhanced these practices considering the recent Corona Virus concerns.
What steps are Ideal Massage taking to prevent the spread of the Flu and COVID 19 to customers?
As standard practice, I follow personal hygiene habits suggested by the Australian Department of Health both state and local departments. In addition, I have implemented heightened cleaning regimens (including the use of disinfectants known to work on similar viruses), Increased personal sanitation and hygiene procedures including washing and disinfecting hands repeatedly throughout the day and before/after interactions with each client.
Increased cleaning and disinfecting of treatment rooms including counters, door handles, restrooms, in both my locations.
What precautions should customers take?
I simply request the cooperation of everyone in maintaining a safe environment so I urge anyone that has mild cold or flu-like symptoms to follow the advice of health officials and stay home while sick to help protect others.
Why don’t I use a mask during your massage?
The Australian Health Department does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19. Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
Can a customer wear a mask during a massage?
I will not restrict a client’s desire to wear a face mask, however, as stated above this is not recommended.
Can you be declined service if you are exhibiting symptoms?
If you have mild cold-like symptoms, health officials encourage you to stay home while sick and avoid close contact to help protect others. For the safety of everyone, I am permitted to decline service to any customer exhibiting contagious symptoms and will reschedule your appointment.
Ideal Massage is committed to doing everything to create a healthy environment and appreciate your diligence in helping us keep our community healthy. If you have any further questions or concerns, please don’t hesitate to contact me. I look forward to seeing you soon.